Privacy Policy

1. Introduction

Yong Chieh Enterprise Co., Ltd. ("Yong Chieh", "we" or "us") respects your privacy. Based on our existing privacy policy, this policy explains how this website collects, uses and protects your personal data.

This policy covers the Chinese and English pages and contact forms on yongchieh.com, www.yongchieh.com and our new website preview at yong-chieh.webflow.io. LINE, social platforms, course sites and other external websites linked from this site have their own privacy policies. Please read the relevant notices before providing personal data.

2. Information We Collect

2.1 Purposes of Collection

We collect personal information for the following specific purposes:

• Business operations — responding to product enquiries, quotation requests and customer service matters

• Customer relationship management: Providing product information, technical support, and training notifications

• Marketing and promotion: Sharing new product launches, exhibitions, and promotional offers (only with your consent)

• Legal compliance: Fulfilling statutory obligations and responding to regulatory requirements

2.2 Categories of Information Collected

Depending on how you interact with us, we may collect the following types of information:

Identity and Contact Information

• Name and any identifying information you choose to provide

• Dental clinic or institutional affiliation

• Office and mobile phone numbers

• Email address

• Enquiry category and information you choose to include in your message

Interaction and website usage data

• Correspondence with us and records of how we handle your enquiry

• IP address, browser and device information generated when using the website and embedded services

• Information provided for an event or survey under its specific notice

3. How We Collect Information

We collect information through the following channels:

• Contact or inquiry forms submitted on our website

• Direct communication via phone, email, or fax

• Exhibitions, seminars, or training events organized or co-organized by Yong Chieh

• Information you provide through our official LINE account or external event and course platforms, which have their own privacy notices

4. How We Use Your Information

4.1 Retention Period

We retain correspondence needed to respond to your enquiries and provide the related services. Retention periods, deletion procedures and any legally required retention depend on the service involved and applicable law. You may contact us using the details in Section 8 to enquire or request that use cease or data be deleted.

4.2 Geographic Scope

We handle your enquiries in Taiwan. Website hosting, forms and embedded services may involve processing or storage by providers in other locations. The services and purposes are described below; processing locations depend on each provider's privacy notice and our service arrangements.

4.3 Data recipients and third-party services

Your contact details are used by the relevant Yong Chieh staff to respond to your enquiry and provide services. Data is used for the purposes explained to you or as required by law. The new website uses or links to the following services:

• Webflow — website hosting and contact form processing. Form data is received through Webflow's service for Yong Chieh to handle your enquiry.

• Google reCAPTCHA and Cloudflare Turnstile — verification services used to prevent spam and automated abuse of forms. They may process IP addresses and information about devices, browsers and interactions.

• YouTube — embedded videos in the Gallery. When videos load or play, Google/YouTube may receive usage information and use cookies.

• LINE and other external links — when you open a link or interact with an official account, the platform handles the relevant data under its own policy. Current policies are available on the official Webflow, Google, Cloudflare, YouTube and LINE websites.

5. Data Security

We use reasonable technical and organisational measures to reduce the risk of unauthorised access, use or disclosure. When using this website, please also keep the following in mind:

• Check that your browser connects to this website over HTTPS

• Provide only the information needed to handle your enquiry

• Do not include patient records, payment passwords or other unnecessary sensitive information in the contact form

• Contact us using the details in Section 8 if you suspect a personal data security issue

No transmission over the internet can be guaranteed to be completely secure. We will continue to use reasonable safeguards and handle data security incidents in accordance with applicable law.

6. Your Rights

Under Article 3 of the Personal Data Protection Act, you have the following rights with respect to your personal data held by Yong Chieh:

• Right to inquiry and access

• Right to a copy of your data

• Right to correction or supplementation (please provide accurate information to facilitate processing)

• Right to request cessation of collection, processing, or use

• Right to deletion (subject to applicable legal constraints)

To exercise these rights or withdraw consent, contact us using the details in Section 8. We will handle your request in accordance with applicable law and, where necessary, verify your identity to protect your data. You may choose whether to provide personal data. If you do not provide necessary information or ask us to stop using it, we may be unable to respond to your enquiry or provide the related services.

7. Cookies and external services

Cookies are small text files stored in your browser. They may remember settings, support website functions or help prevent abuse. This website and its embedded third-party services may use cookies or similar technologies. You can delete or reject cookies in your browser settings, but some functions may then be unavailable. Please consult each external website or platform's privacy policy for its data handling practices.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under applicable law, please contact us at:

Yong Chieh Enterprise Co., Ltd.
‍Address: 5F, No. 2, Section 1, Dunhua South Road, Songshan District, Taipei City, Taiwan
Email: [email protected]
Phone: +886-2-2778-8315
Please use the contact details above to enquire about how your personal data is handled.

9. Policy Updates

We may revise this policy as our services or applicable laws change. Revisions will be posted on this website. Please check this page periodically and contact us using the details above if you have questions about the policy or our use of personal data.